This list is compilation of the Best 10 IT Support Companies in Malaysia. IT support is about offering assistance to individuals and organizations regarding technology-related devices. Its purpose is to provide users with answers to problems they may be experiencing. In a business environment, IT support is more than assistance. It can encompass the setup, installation, and configuration of equipment, plus much more. Business IT support is more than fixing problems and answering questions. IT support services include optimizing network performance and securing it against cyberattacks.
With IT support and services, an organization can realize the full potential of its network and follow best practices for securing its digital assets. IT services providers can be responsible for the setup, installation, configuration, and maintenance of network equipment, whether that is a computer in the office or at the kitchen table. They can proactively monitor equipment performance to avoid downtime because of equipment failure. They are prepared to help with disaster recovery and backup site plans. Business IT support can be whatever a business needs to ensure continuous operations.
Basically, they refer to the process of providing support to all kinds of IT-related issues such as network setup, database management, cloud computing and so on. The main goal of these services is is to make sure that all IT-related functions are working seamlessly.
For starters, dealing with IT related issues can be a massive time waster for you and your staff. This is usually an area that requires expertise. So, it’s often quicker and more convenient to outsource these problems to a company whose able to provide a reliable service.
This solution is usually more cost-effective because it enables you to focus all your time on those all-important income producing activities. Additionally, IT support will be able to confirm whether your present system compliments your business strategy. If it’s not, you can seek their advice and make the necessary changes. Needless to say, this will increase profits in the long-run.
Our final, yet most crucial point is that you don’t want to be continually reacting to IT issues. You need a trained expert to analyze your current system and work out the likelihood of a fault occurring. Then, you can plan for these problems and minimize the chances of them happening in the first place, nipping unnecessary stress in the bud.
ALPHAMATIC SYSTEMS SDN. BHD.
Started on August 17, 1984
IT Support Companies - Introduction
Alphamatic Systems is a leading provider of IT solutions and professional IT services in Malaysia. We are commuted to supply excellent quality IT products and complete solutions that include systems and storage, networking and security, virtualization and data protection, wireless and high-speed Internet, as well as managed IT Services. Our expertise in technology lifecycle management and best practices fulfillment methodology are core competencies that add value which compounds over time, helping our clients to reduce the
total cost of IT ownership. Our success has been built on providing an exceptional level of service to our customers. We pride ourselves on our responsiveness, agility, and flexibility; in short to support customers business objectives. we continue to train and certify our engineers in order to keep up to the latest technology and solutions so that our qualified and experienced engineers are capable of providing prompt, efficient, and effective quality service and support.
Locate Us
22-18, Jalan Puteri 4/2,
Bandar Puteri, Puchong,
47100?Selangor
IT Support Companies - Products & Services
Solution
-Data Infrastructure
-Connectivity
-Hybrid Cloud Service
-Cyber Security
Service
-Managed IT service
-Contractual IT service
-Professional Project Service
-Additional Service
IT Support Companies - Unique Selling Proposition (USP)
SYS IT (M) SDN BHD
Started on August 8, 2016
IT Support Companies - Introduction
SYS IT is a hyper offshore multi development company of computer hardware and software and highly professionals in different technical domains. So that they focus on all the yours goal and product effectiveness. So we have the flexibility to manage & adjust our group infrastructure as needed for a project or strategy. Likewise SYS IT Services team has all of the specialists necessary to successfully to complete all the projects.
SYS IT team is proficient to deliver quick and quality solutions. Even more with a blend of experts with proven track record our web designers, network engineers, software developers, graphic designers, software testers and search engine optimisers make it possible to offer our clients affordable – web solutions that are both innovative and highly influential.
At SYS IT, So our team comprises of skilled professionals having experience working with a variety business segments. As a result this cross-industry experience gives us the exceptional ability to analyse client’s business requirements and determine how the client can best benefit from using our services and us as a Software Development Partner.
Therefore all of our products exhibit an exceptional record of success and are backed by on the ball and professional team. Also we firmly believe that working as partners with our clients is the best way to stay in tune with their precise requirements.
Locate Us
A201, Kelana Square, Jln SS 7/26,
Kelan Jaya, Petaling Jaya
47301?Selangor
IT Support Companies - Products & Services
OUR SERVICES
IT Consulting
IT Maintenance
IT Infrastructure
IT Outsourcing
IT Service Level Agreement
24/7 Quick Support
IT Support Companies - Unique Selling Proposition (USP)
TOP EIGHT REASONS TO CHOOSE BE STRUCTURED
1. We focus on Your Growth and Efficiency: with Chad as your virtual CIO, you have a dedicated executive who makes sure that you have the best, most strategic technology advice so you can continue to grow.
2. We insist you have holistic business continuity solutions. Backup is important, but Disaster Recovery and Business Continuity are as well. Your time is precious, so is your clients’. Should anything causes downtime, we want to get you back up and running ASAP.
3. We become your IT department – from daily support to strategic consulting, So our teams are dedicated to your peace-of-mind, at half the cost of a full-time IT staff person. Come to us for all your IT needs – we are your one-stop-shop.
4. You will love working with our team – ask our clients: no geek speak, no condescending tone, professional and responsive
5. We support the modern-day work – remote workforce, multiple devices, cloud computing. We embrace it and we have a lot of good ideas on how to bolster productivity
6. We tackle issues before they arise: With truly proactive, 24/7 monitoring tools, we tackle issues before they create. We also install anti-virus, anti-spam, anti-malware in all workstations and servers
7. We manage 3rd party vendor relationships, so you don’t have to. This means software patch management as well as hardware support, VoIP, etc. Everything.
8. Our tools are top-notch – configured to improve monitoring and issue resolution so our team can efficiently take care of yours
Bridgenet Solutions Sdn Bhd
Started on January 1, 2003
IT Support Companies - Introduction
Established in 2003, Bridgenet specialises as a top-notch Information and Technology Solutions Provider for businesses.
Starting off as a dedicated service provider in computer supporting systems, over the years we have progressed to also develop programs that empower customers in maintaining their IT infrastructure.
We provide an unified portfolio of products, solutions, and services through built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help you solve any and all of your IT problems and supplement our solution with industry-leading hardware and software to boost your security, performance, and ROI.
Locate Us
Unit 23A.1, Menara 1MK, Kompleks One Mont Kiara
No. 1 Jalan Kiara,
50480?Kuala Lumpur
IT Support Companies - Products & Services
- IT Enterprise & Security Solutions
- IT Support & Maintenance Services
- IT Professional & Project Services
- Monitoring as a Service (MaaS)
- Top IT Managed Service Provider
- Managed Security Service Provider
IT Support Companies - Unique Selling Proposition (USP)
- 24/7 up time, swift response time and resolution
- Strong IT Foundation
- High Resilient
- Wide Range Segment
ZENY IT SDN. BHD.
Started on April 19, 2017
IT Support Companies - Introduction
Information and Communication Technology (ICT) is a marvelous changing force in 21st century and it has influence and reshaped every field of life. As a matter of fact, many countries around the world are investing in ICT Solutions. As our profession, we offer abundant ICT services such as CCTV IP camera, VoIP Phone System, Door Access Control System, Audio and Visual system, Fibre Optics connection, smart home system and many more.
The rise of Zen is a form of peacefulness and tranquility based on the idea of delivering exceptional IT Support Services while giving our clients a peace of mind and not having to worry about any predicaments. Every member of our company is a leader and thinker who has made significant contributions to our society. Each one brings a unique set of skills and expertise to our organization which consists of experiences and creativity.
Throughout the 19th century, Generation X has been equipped with brilliant minds and are further enhanced to become even creative in the 20th centuries for Generation Y. In Zen-Y ICT Solutions we believe that innovation can be fabricated by merging experience and creativity. As a result, at Zen-Y, we stand for the best IT support services to ensure our customers to live a free and convenient life, free from IT problems.
Locate Us
A-11-11 Pinnacle PJ,
Jalan Utara C, Petaling Jaya,
46200?Selangor
IT Support Companies - Products & Services
Solutions
HR Payroll
POS System
Cybersecurity
Onsite IT Support
Accounting Manage
IT Manage Service
Server Relocation
Digital Marketing
Data Center Hosting
Website Design
System & Service
CCTV Service &
Installation
Door Access
Photocopier & Printer
Smart Audio & Visual
VOIP Phone
Backup & Disaster
Recovery
Private Cloud
Server Virtualization
Fiber Optics
Network Infrastructure
Wi-Fi & Access Point
SD-WAN
UPS Power Backup
IT Support Companies - Unique Selling Proposition (USP)
Titan System Integration Sdn. Bhd.
Started on September 9, 2009
IT Support Companies - Introduction
Titan System Integration Sdn Bhd was established in year 2009, providing the full breadth of IT solutions and support services. Titan System Integration Sdn Bhd is established by a group of young, passionate and vibrant experienced individuals’ expertise/certified standards in IT Systems Integration, Enterprise Cloud & Next Generation Security that enhance the professionalism of customer services to provide complete solution end to end.
Titan System Integration Sdn Bhd offers a full range of consulting services, infrastrcutures and business solutions expertise at End-to-end network consulting solution as addresses its needs in Next Generation Networking & Technology. We focus on three aspects; business consulting, infrastructure consulting and technology consulting which has evolved to our 3 Main Pillars of services on Enterprise Cloud Hosting, Managed System Integration & Next Generation CyberSecurity . Titan System Integration Sdn Bhd business focus provides enterprise architecture and governance, business productivity, information risk management and infrastructure transformation with cost efficiency.
In relation to all our services, Titan System Integration Sdn Bhd had also developed solid strategic partnerships with large enterprise clients and industry leaders.
Locate Us
Oasis Square, D-3A-02, Capital 4,
2, Jalan PJU 1A/7, Ara Damansara, Petaling Jaya,
47301?Selangor
IT Support Companies - Products & Services
MANUFACTURERS
DISTRIBUTORS
WHOLESALES
RETAILERS FOR COMPUTER HARDWARE
SOFTWARE AND RELATED PRODUCT
GENERAL MERCHANTS
INVESTMENT HOLDINGS
IT Support Companies - Unique Selling Proposition (USP)
NEC Corporation of Malaysia Sdn Bhd
Started on March 1, 1988
IT Support Companies - Introduction
The NEC Group’s business activities are based on relationships with many of our stakeholders, including customers, shareholders, investors, business partners, the community at large as well as our employees. At NEC, we believe that earning their trust by fulfilling our responsibilities as a good corporate citizen is a key element in enhancing our corporate values.
The objective of NEC’s business activities is to realise the NEC Corporate Philosophy through sound business activities that raise profitability while promoting dynamic development so that we may return the benefits to society. Ultimately, this will enable us to contribute to the growth of a sustainable society.
For many years, NEC in Malaysia has been participating in NEC’s global drive to create sustainable development in specific targeted areas, and to give back to the society in general. Initiatives, such as the “NEC Make-a-Difference Drive”, are part of NEC’s worldwide efforts to really make a difference to the societies that we operate in. One such activity in Malaysia is the periodic educational events for underprivileged children that focus on the importance of good education and continuous learning.
It is our hope that we would be able to provide a helping hand to those that have become so much a part of NEC, for years to come. We believe that by working in tandem with all involved, we can strive towards better relationships and greater growth for the benefit of everyone.
Locate Us
Suite 19.01, Level 19,The Gardens South Tower,
Mid Valley City, Lingkaran Syed Putra,
59200?Kuala Lumpur
IT Support Companies - Products & Services
Solution& Services
-5G
-Digital Government
-Education
-Managed Services & Outsourcing
-Manufacturing
-Meeting and Conferencing
-Public Safety
-Retail
-Smart Hospitality
-Transportation
-Unified Communications
Product
-Communication Platforms
-COVID-19 Products & Solutions
-ERP
-Monitors & Displays
-Point of Sales (POS)
-Projectors & 3D Projection
-Software Defined Network (SDN)
IT Support Companies - Unique Selling Proposition (USP)
CRT Insights Technologies
Started on January 26, 2006
IT Support Companies - Introduction
Established in 2006, CRT Insights Technologies provides technological solutions and expert consultation on Enterprise Resources Planning (ERP) implementations and Business Processes Improvement to mid-market businesses in the region.
Our solutions give small and mid-sized businesses complete control over their core business processes, precision to perfect supply chains, and the insight that they need to realize their organizational goals.
Built on our core values, we are the team that truly cares about building long lasting partnerships and deeply respect the trust our customers place in us.
Locate Us
No 20-01, Jalan Setia Eco Cascadia 6/2
Taman Setia Eco Cascadia
81100?Johor
IT Support Companies - Products & Services
Solution
-MDEC-BSN SME DIGITALIZATION
-ACUMATICA
-MICROSOFT DYNAMICS 365 BC
-MICROSOFT OFFICE 365
-HRMS
-INDUSTRY SOLUTIONS
Services
-BUSIUNESS CONSULTING
-EPR IMPLEMENTATION
-EPR UPGRADING
-EPR CUSTOMIZATION
-HELPDESK SUPPORT
-USER TRAINING
IT Support Companies - Unique Selling Proposition (USP)
Osiris Solutions
Started on January 1, 1999
IT Support Companies - Introduction
Osiris was founded in 1999 bringing together people with unmatched technical skills and expertise in a wide range of IT fields. Since 1999, we have built upon our specialized technical skills in desktop and server environment, branching out into additional areas of virtualization, disaster recovery, storage, active monitoring and consulting. At Osiris, we treat each project as a long-term partnership with our clients. We provide strategic consulting based on our past experience, future technologies, and a well-built knowledge-base and training.
Having 20 years of technical experience between them, the founders make sure each of their team members had been well trained in specific areas of IT on regular basis to ensure they are up to date with the current technologies and able to handle new challenges their job might bring.
Besides that, team members are also trained in non technical values so they are effective in coordinating their efforts in teamwork, being able to see things from the perspective of others such as customers, taking initiative to take on responsibilities above and beyond their stated job and self-management is the sense of regulating their time and work commitments well. This translates to quick response to customer’s needs while making sure the solutions provided are efficient and effective.
Locate Us
Osiris Support Services Sdn Bhd, C-7-09, Level 7,
Oasis Corporate Park – Centum, Jalan PJU 1A/2, Ara Damansara,
47301?Kuala Lumpur
IT Support Companies - Products & Services
SAP Services, IT Consulting Malaysia, IT Services, IT Support Now, IT Support Packages, IT Support Service, IT Training, Virtualization
IT Support Companies - Unique Selling Proposition (USP)
Qloud MSP
Started on January 1, 2011
IT Support Companies - Introduction
At Qloud MSP, we believe technology should be working for businesses. The complexity and cost should not prevent companies from achieving greater heights. We are obsessively passionate about helping corporates to adopt technology that can make better decisions, save cost and time, building brand image, and, most importantly, customer’s trust towards your company.
Specialized in Managed Services, Cloud Computing, Cybersecurity, Data Hosting and Protection, Backup and Disaster Recovery. Qloud MSP doesn’t stop at one area, we continuously expand into the latest technology advancement, providing a more comprehensive solution to our partners, with an affordable price, and instant results.
Locate Us
L4-E-1A, Level 4, Enterprise 4,
Technology Park Malaysia, Bukit Jalil,
57000?Kuala Lumpur
IT Support Companies - Products & Services
Next-Generation MSP
Managed Hosting Services
Data Protection
Backup & Disaster Recovery
Network Performance Monitoring
Qloud SecureBIZ Mail
PC-as-a-Service
Productivity Tracking
Phish Protection
IT Support Companies - Unique Selling Proposition (USP)
Management by objectives – SMART
Play hard, work harder
Constant learning
Minimal hierarchy
Winpromy Consultancy Sdn Bhd
Started on October 7, 2013
IT Support Companies - Introduction
Win-Pro is a leading outsourced-IT support, IT consulting, and IT solutions company.
We have over 28 years of experience delivering the highest standards of IT services to organizations in three major cities (Singapore, and Johor Bahru and Kuala Lumpur in Malaysia), with a fourth (in Batam, Indonesia) under consideration.
Our IT consulting arm in Singapore translates business strategy into viable technology solutions. We can deploy, manage, and support your IT infrastructure, whether on your premises or on the Cloud.
We provide IT Helpdesk Services, Enterprise System-Integration (SI) Solution like UTM Firewall, Cloud Server Hosting and DNS, Web, Mail, FTP Hosting Services.
Win-Pro is a fast growing IT Managed Services Provider (MSP) that can proactively manage, monitor and maintain IT infrastructure.
Finally, we are an IT Hardware and Software Vendor. We deliver, deploy and maintain IT Products & Services like Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, QNAP, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto, Teamviewer etc
We are always looking for motivated IT Support Engineers who are passionately to be a part of our mission to be the Top IT Support Company in the World.
Locate Us
Unit 10-08, City Plaza
21, Jalan Tebrau
80300?Johor
IT Support Companies - Products & Services
Brands like Microsoft Azure, Kaspersky, Fortinet, QNAP, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto, Teamviewer
IT Support Companies - Unique Selling Proposition (USP)
1. 29 years - Deep Industry Knowledge and Experience
2. Multiple Presence : Singapore, Johor Bahru and Kuala Lumpur
3. Strong Focus in People Growth and Development
4. Personal Opportunity from Job to Career to Business